01 / THE EXPERIENCE
Find the right product.
A large catalog needs a clear route to the right item. The project included smart search designed to understand what a shopper is looking for from the first letters of their query.
E-COMMERCE / RETAIL / INTEGRATIONS
ORTEKA.
One retail network. One connected experience.
An e-commerce platform that brings product discovery, healthcare services and retail operations together.
UX & UI designWebsite developmentCMS migrationBusiness integrations
THE CHALLENGE
A clear task.
A connected solution.
Build a new website for an orthopedic retail network and connect it to the systems behind the business. Customers needed an easier way to find products and access services; the team needed a more connected way to manage online orders.
The project combined interface design, a migration to Bitrix, inventory system integrations and improvements to call-centre order processing. The result was a launched platform spanning both online shopping and customer services.
02 / THE EXPERIENCE
Connect online and in-store.
Customers can choose the location, specialist service, date and time of their appointment from the website. Shopping and access to care become part of the same digital experience.
03 / THE EXPERIENCE
Bring the service closer.
The website also integrates video consultations, giving visitors another way to get advice without a separate journey through disconnected services.
NEXT PROJECT
LUBAVA
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